The Royal Regiment Of Fusiliers Museum (Warwickshire)Call Us on 01926 491653
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Plan your visit

The Museum is currently Closed due to the third Lockdown

If you have an enquiry please contact us via email, the contacts page on the website or phone. Thank you.

Please Note:
From the 17th May 2021 the Museum will still be closed to prepare to move to Pageant House, Jury Street, Warwick with the exception of an outdoor event on Saturday 17th July.

Welcome Back: Everything you need to know to have a safe and enjoyable visit

We've missed you over the past few months so we're delighted to be making plans to welcome you back to our museum from Tuesday 11th August.
We believe that culture and life-long learning is important for people's wellbeing. We've spent the past few months looking at how we can re-open our doors so that you can visit us again. Visiting will be a different experience to previously but we know you will still have a great time. You will continue to receive a really warm welcome.
The garden can also be a great place in these troubled times and we have created a new outdoor trail. The garden is mainly for visitors to enjoy and will only be accessible from the main front gate.
The safety of our visitors, staff and volunteers is our number one priority.
We have made a number of changes and improvements to how we operate to ensure safety. This includes:
  • introducing a card reader. We recommend contactless payment.
  • reducing the amount of touch points on site
  • an enhanced cleaning regime throughout the museum
  • signage reminding visitors and staff to wash their hands
  • a hygiene screen has been added to the till point at reception
  • new hand sanitiser points have been installed
  • social distancing markers are in place (for 2 metres)
  • access to the museum as been assessed and we will limit on-site capacity
  • introduction of one-way routes in some of our galleries
  • all our staff have been trained in our new policies and protocols

What to expect when you visit

Please make your way to the reception on the ground floor. The main front door will be open on warmer and fine days. When the weather is not so nice the door will be closed. Please ring the doorbell and we will let you in.
If there is a queue to the reception please queue outside on the footpath keeping 2 metres away from other people. The yellow and black lines on the ground will help you to keep your distance.
From the 8th August it will be mandatory to wear a face mask to visit museums in England.
Hand sanitiser is available at reception as well as two stations upstairs in the museum itself.
At reception we will ask you to participate in the NHS test and trace guidelines by providing contact details.
Once past the ticket desk please make your way upstairs to the museum. Please keep to the left on the stairs.
Government guidelines on social distancing must be followed at all times. Thank you in advance for your co-operation in ensuring that everybody stays safe.
Museum staff and volunteers will be on-site to be helpful and answer any queries.

Frequently Asked Questions
Contacting us before your visit
Before the 11th August the museum telephone will not usually be answered as staff are working from home. Please email any questions via our contact page on our website.

Current ticket holders
Thank you for bearing with us during this time. As you've not been able to visit us for a bit we're extending your Annual Pass validity for 4 months. You don't need to do anything, just bring your ticket with you when you visit, and staff will let you in - we won't be re-issuing tickets.

Toilets
The toilet on the ground floor will be open. We have introduced an enhanced cleaning regime and installed a hand sanitiser station close to the toilet and one at reception. 

Please ask a member of staff if you wish to use the accessible toilet or baby changing facilities.


Gift Shop
The gift shop is still open. Payment will be downstairs on the card reader. We recommend contactless payment.

If you feel unwell
To ensure the safety and wellbeing of all visitors and staff we respectfully ask you to remain at home if you, or any member of your party, is feeling unwell. If you or we believe that you are displaying symptoms of COVID 19 on site we will require you to leave and return home.

We are following UK Government guidelines and may be amending these measures as and when the guidelines change.

Admission and opening hours

Price:

Annual Ticket Pass *

Adults                                £4.00

Concessions                        £3.00

Children 5-16 years old        £2.00

Family                                £10.00

Under 5's FREE

* Please retain your ticket. Tickets are valid for 12 months. The ticket give Free entrance to the museum and most special events.

If you are a UK Taxpayer please Gift Aid the Annual Ticket Pass, as the Government contribution helps the Museum (this does not cost you anything extra).

Winter Season:

November to March

10.00am - 4.00pm Tuesday to Saturday

Summer Season:

April to October

10.00am - 5.00pm Tuesday to Saturday

Bank Holiday Mondays - 10.00am - 5.00pm

Due to staffing arrangements, especially if you are travelling a long way, it is advisable to please contact the museum to check open timings.

Please note we charge for research enquiries, but will deduct the admission charge off the price of family history enquiries.

For family history enquiries we will take your details and communicate with you via phone, email and letter. Rather than carrying out the family history enquiry with you in the museum.

Thank you for your co-operation.

We look forward to welcoming you to the museum and wish you an enjoyable visit.

Eating

Although no refreshments are available on site there are numerous places within the vicinity providing a variety of food and drink, from light-bites to full-meals.

Access

We aim to provide a friendly and accessible environment as possible for all our visitors.

Please note that the Fusilier Museum is situated on the first floor of St John's House. We apologise that there is no access except by stairs (there is no lift) to the first floor, because of the physical restrictions posed by this Grade I listed building.

Visitors can get an idea about what the museum exhibition looks like from the Virtual Tour facility on a touchscreen on the ground floor. There are also copies of the graphic panels available on request from reception. Certain smaller items can be brought down for viewing by visitors on request. Enquiries are welcome.

The small car park at St John’s House has disabled parking at the back and the rear entrance is wheelchair accessible (there is a ramp). There are also accessible toilets on the ground floor.

At the museum on the first floor we have some handling objects that have been specially chosen as they are tactile. Please ask during your visit if you wish to access them.

Museum displays

Explore the four rooms:

The Kendall Room

covers the history of the Regiment until the end of the Second World War and tells some of the personal stories behind the events.

The Owen Room

deals with Regimental traditions, the link with Warwickshire, the mascot and regimental music. You can dress in real military uniforms, listen to eyewitness accounts of the D-Day landings and learn about some of the Regiments' Famous Sons. Most famously these include Field Marshals Slim and Montgomery.

The Ryan Room

looks at the Royal Regiment of Fusiliers and in particular their tours of duty in Afghanistan. It also looks at some of the people that the Royal Warwickshire Regiment fought against over the years.

The King Henry VIII Charity Room

contains most of the museum's collection of medals and explains the main types of medal: - for gallantry, campaigns, Long Service and Good Conduct, Honours, and commemorative.

Group visits

We are not currently taking pre-booked parties.

How to find us

The museum is on the first floor of St John's House in Warwick.

The town is in the heart of England and is easily reached by road from Birmingham, Coventry and Stratford. Leave the M40 at Junction 15 of the motorway on the A429 to Warwick.

There is a spacious public pay and display car park in St Nicholas Park at the rear of the museum. There is also on street parking (metered) in the vicinity. There is a small car park at St John's House for visitors to the museum only, but the number of spaces are limited. There is accessible parking at the rear of the museum, as well as an accessible entrance to the building and ground floor accessible toilets.

Trains stop at Warwick Station from Birmingham, Stratford and London Marylebone. Warwick Station is 0.2 miles away from the Museum. Go down Station Road, and at the T junction, turn right to head down the Coventry Road. Continue until the traffic lights at the crossroads. St John's House is the building in front of you behind the stone wall and iron gates.

The Central Bus Station is located in Warwick town centre about 0.5 miles away from the Museum.

map

The Royal Regiment of Fusiliers Museum
(Royal Warwickshire)
St John's House
Warwick
CV34 4NF
Tel: 01926 491653